Tenant Maintenance Request

Tenant Maintenance Request

  • Online: Request help with routine issues online through the tenant portal. Visitbwalsh.appfolio.com/connect to log in to your portal and submit a new maintenance request. Describe thoroughly what the problem is, what you’ve already done to mitigate the problem, and include pictures when possible. 


  • Text: Text our 24/7 maintenance line at (925) 369-7852 to quickly alert us to issues, including emergencies. 


  • Over the Phone: If you'd prefer to speak with a live agent, call our 24/7 maintenance line (same number as above) and follow the prompts to connect with a representative. From there, we'll connect you with the first available agent. 
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